Abstract digital security concept with glowing shield and interconnected data points

Privacy Policy

Introduction to Our Privacy Commitment

At EnerCore, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, use our services, or interact with us. We understand the importance of data privacy in today's digital age and strive to be transparent about how we handle your data, ensuring compliance with relevant data protection regulations. By using our services, you consent to the data practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you. This can include:

Personal Identification Information: This includes your name, email address, phone number, and postal address when you register for an account, subscribe to our newsletter, place an order, or contact us directly.
Payment Information: When you make a purchase, we collect necessary payment details, such as credit card numbers and billing addresses. Please note that we do not store full payment card details on our servers; these are securely processed by third-party payment processors.
Demographic Information: We may collect information such as your age, gender, preferences, and interests to better understand our customer base and tailor our offerings.
Usage Data: We automatically collect data on how you interact with our website and services. This includes your IP address, browser type, operating system, referral sources, pages viewed, time spent on pages, and clickstream data.
Device Information: Information about the device you use to access our services, including hardware model, operating system version, unique device identifiers, and mobile network information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. For more details, please refer to our Cookie Policy.

Illustration of various data points flowing into a secure digital vault

How We Use Your Information

The information we collect is used for various purposes to provide and enhance your experience with EnerCore:

To Provide and Maintain Our Service: This includes processing your transactions, managing your account, and delivering the products or services you have requested.
To Improve Our Website and Services: We analyze usage patterns and feedback to continually enhance our website functionality, product offerings, and user experience.
To Personalize Your Experience: We use your information to tailor content, product recommendations, and advertisements to your interests.
For Communication: To send you updates, promotional offers, newsletters, and respond to your inquiries or support requests. You can opt-out of marketing communications at any time.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or other illegal activities.
For Compliance with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

Data Security

The security of your data is paramount to us. We implement a variety of security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below.

Third-Party Links

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]
By phone: +421 918 888 888
By visiting this page on our website: Contact Us
By mail: EnerCore, Mariánske námestie 29, 010 01 Žilina, Slovakia